As you might imagine, most organizations are reluctant to share publicly the strategies and tactics that have given them an edge over their competitors online. So it is a testament to our clients’ generosity and commitment to partnership that they have graciously granted us permission to publish this inside view of their SEO, e-marketing and web development initiatives.

Below you will find a selection of case studies from some of these valued clients.

Workshop Presenters:
P.J. Fusco, Senior Consultant, NetConcepts
Mark Kaufman, Associate Vice President, CNet Findability, CNet

Moderator:
Greg Boser, President/CEO, 3 Dog Media

Speakers:
Stephan Spencer, Founder and President, Netconcepts
Jay Young, Owner, Link Fish Media, Inc.

Tuesday, June 3rd - Day 1
10:45am - 12:00pm

Moderator: Stephan Spencer, Founder & President, Netconcepts

Panelists:
Neil Patel, Chief Technology Officer, Advantage Consulting Services
Seth Besmertnik, CEO, LinkExperts
Rhea Drysdale, Online Marketing Director, Less Everything

The site focuses on hip, modern and stylish adolescent clothes for tweens (ages 7-12). Juvieshop.com is just over one-year-old and the site has built a PageRank of 3 for its homepage. Its theme is wholesome and the site is pleasant to the eye.

Jeff Muendel, Search Analyst for Netconcepts, covers a hip site that is targeted toward a specific age group in this website audit.

Jeff writes his recommendations based on his review of benchmarking, their Flash-rich home page, PageRank, title tags, and URLs. One of the most useful tips that Jeff provides is with regards to building links.

Inbound Links and PageRank
PageRank for the home page of the site is 3, which is low. This is easily explained by the number of inbound links the site has. Google sees exactly one link from an external site. Yahoo sees 909 links coming in, which is below average for an ecommerce site. Why the difference between the search engines? Yahoo! and Google are different technologies that simply “see” a different number of links. In actuality, the “real” number of links is most likely either number, and those numbers should be thought of as benchmarks or estimates. Regardless, a link-building program is in order here. PageRank is built primarily on the number of quality, inbound links to a given site. The higher the PageRank, the more likely it is that pages in a site will come up in Google and other search engines for a given query. High-quality directory submissions, like DMOZ (Dmoz.org), are definitely in order, which can help boost PageRank (and therefore search results) of a linked-to site. Remember, directory submissions (the act of submitting one’s site to directories) are an important part of an overall link building strategy. Juvie also has a blog, which can also attract inbound links, but it has not been updated in roughly two months. Fresh content is imperative for attracting traffic and potential links.

In this way, Jeff relays that targeted keyword themes and great on-page SEO aren’t the only elements necessary to ensuring a site’s SEO benefit — directory submissions, blogging, and fresh content are “imperative” to increasing inbound links over time and garnering good PageRank.

Learning Points:

• Link building efforts that went horribly awry and how to avoid repeating their mistakes
• Concrete action steps to boost your site’s importance in the eyes of the search
  engines
• Demystify link building, debunking myths, presenting real opportunities, providing tools, sharing real world experiences

Moderator:
Stephan Spencer, Founder and President, Netconcepts

Panelists:
Eric Ward, Founder, The Ward Group
Lee Odden, CEO, TopRank Online Marketing
Seth Besmertnik, CEO & Co-Founder, LinkExperts

Candlesandsuch.com is a website run quite frugally by its two main proprietors. For a site that hasn’t had a lot of professional help with regard to search engine optimization, it possesses some positive SEO attributes. That’s not to say there aren’t issues, but some of the main facets of good SEO are observed and incorporated.

In this SEO report card originally featured on Practical eCommerce, Netconcepts’ Search Analyst Jeff Muendel takes an in-depth look at how inbound links and sculpting PageRank can help improve the overall site.

Jeff writes how the ScanAlert Hacker Safe logo “bleeds PageRank away from every page, so add NoFollow tags to these links.” Here, the placement of the logo is also an issue since it’s “among the first pieces of code a search engine spider sees on each page. Moving the logo further down the page would be better.” Another valuable find that Jeff discovered was the fact that this site’s error pages were not delivering the proper 404 code, so outdated pages are not dropped from the search engines’ indexes.

In conclusion, Jeff recommends that:

A good link building campaign is what this site needs most! Read Stephan’s article called “Weaving A Web Of Links” for great suggestions on getting started. With that and a few technical changes, Candles And Such will have a website that is optimized at an above-average level. Once inbound links begin to build, they should reap the benefits of their SEO.

Speakers:
Stephan Spencer, Founder and President, Netconcepts
Neil Patel, CTO, Advantage Consulting Services
Eric Ward, Founder, The Ward Group
Rebecca Kelly, Search Marketing Consultant, SEOMoz

With a selection of more than 200,000 distinct skus, Cabela’s was searching for a way to get more of their Web pages competing for unbranded “long tail” search terms. They first partnered with a SEO firm that optimized a handful of static category and product pages, but soon found that that was not enough. Their vast product selection and constraints of their dynamically-driven Web site called for a solution that was scaleable across their entire website and went far deeper into implementing best SEO practices.

In collaboration with Cabela’s, Netconcepts launched a search optimization solution in September of 2006 to gain greater visibility in the natural search results of major search engines.

Goals

• Free SEO efforts from IT dependencies
• Maximize natural search brand visibility
• Increase search traffic and revenue

Solution

GravityStream provides a simple to implement search engine optimization solution that delivers measurable results without requiring extensive IT resources.

Netconcepts initiated such a program for Cabela’s. They created a real time, crawler friendly version of Cabela’s ecommerce site, giving them the flexibility to optimize the existing pages of their website without having to rebuild their current site. With the addition of page optimization, Google’s PageRank is allowed to flow through the site and boost Google rankings on a wide range of relevant non-brand search queries.

Results

• GravityStream empowers Cabela’s marketing team with control over the natural search channel.
• GravityStream shattered indexation goals by 45%. This lead to 200% more traffic and 50% more sales.
• Cabela’s brand is well positioned in over 200,000 long-tail search markets, with over 40,000 pages driving traffic.

”We have seen an impressive 50% increase in year over year organic search sales using a powerful new approach to SEO. Best of all, we didn’t have to change our core website. GravityStream gives me the flexibility we need to systematically manage our organic search business.”

- Derek Fortna,
Marketing Programs Manager, Cabela’s, Inc.

TV shopping network HSN, a global leader of multichannel retail, and the online arm of TV’s 4th largest cable network, offers tens of thousands of compelling and innovative beauty, home, fashion and jewelry products online, including highly respected brands like, Gateway, Paula Dorf, Kodak and Cuisinart, as well as many proprietary brands.

Situation:

Although HSN offers tens of thousands of products online, only a small amount of unique pages were indexed in Google in early 2005. This level of visibility was primarily only generating search traffic for HSN-related brand keywords (such as “HSN,” “Home Shopping Network” etc). Unbranded “long tail” search terms however accounted for a very small percent of HSN’s natural search traffic. Upon investigation, it was discovered that many of the indexed pages consisted mainly of duplicates of similar pages, as well as article-related content, rather than unique product-related pages capable of attracting unbranded search terms and sales.

Challenge:

HSN’s strategy was to take steps to capture more unbranded search traffic by getting more product pages indexed. However the prospect of re-architecting the HSN.com website to accomplish this would require many hours of development time and would impact many website stakeholders. According to Rob Caiello, OVP of Online Marketing, “We knew we needed to take action quickly and that we did not have the internal resources to restructure the HSN.com website at the time. We needed to find a powerful and immediate solution to achieve greater visibility in the major search engines for unbranded keywords.”

Solution:

HSN decided to implement a faster, more robust, proven approach to capturing natural search potential, using a hosted, natural search proxy optimization technology developed by Netconcepts, known as GravityStream™. This patent-pending optimization technology provided HSN with a real-time proxy of the retail website for search engines and search engine users, with very little effort required upfront. Around 40 hours were required by HSN’s internal IT department to set up, test and launch the GravityStream proxy site.

The solution has also been resource-friendly after the initial launch. As a real-time proxy of the website, new pages and links are emulated and made crawlable automatically, requiring only a few hours of ongoing maintenance from the marketing team on a regular basis.

Results:

The results achieved speak for themselves. Within 12 weeks of launching the GravityStream solution, HSN’s indexation in Google had increased 1200% from previous levels, and included all tens of thousands of product-related pages. This newfound level of visibility instantly began delivering on the “long tail” promises with over 25% of unique pages yielding increases in unbranded natural search visitors. In fact, during the critical 2005 holiday season, this visibility led to an increase in nonbranded search sales of 150% over Q4 levels from 2004.

Kristina Stern, Online Marketing Manager of HSN.com stated, “When compared to other options, Netconcepts GravityStream proxy solution is a quick and effective way to get many, deeper level pages indexed on Google that can deliver incremental, unbranded traffic and sales.”

According to a recent study by Netconcepts, and documented in the whitepaper titled “Chasing the Long Tail of Natural Search,” the average multichannel retail website has only a small percentage (usually under 5%) of its E-Commerce pages yielding traffic. For merchants utilizing Netconcepts’ GravityStream proxy technology, including HSN, over 20% of all unique pages are yielding unbranded natural search traffic. To get a copy of our “Chasing the Long Tail of Natural Search” white paper, click here or call a Netconcepts at 608-285-6600.